Patch Management: automating updates across your IT estate

Patch management is one of the top responsibilities of an IT provider. A missed security update is a vulnerable machine. Patching everything blindly means risking an incompatibility. An RMM lets you industrialize updates while keeping control.

Why automate patch management?

• Compliance: ISO 27001, HDS, GDPR demand up-to-date systems
• Security: 80% of successful attacks exploit known vulnerabilities
• Productivity: automation frees up time for high-value work
• Traceability: track who was patched, when, by whom

Approval policies

A good RMM lets you define approval policies by severity:

• Critical security updates: automatic approval, deploy within 24h
• Important updates: manual approval, deploy on the next window
• Optional updates: approval case by case, no automatic deployment
• Driver updates: never automatic, test first

Deployment windows

Never deploy a patch during business hours. Define windows like:

• Workstations: Wednesday night 2am-4am (natural restart next morning)
• Non-critical servers: Saturday 10pm-2am
• Critical servers: planned once per month, after validation on staging

Rollback

A bad patch can break production. Your RMM must let you uninstall an update per machine or at scale, and track which patches went out when.

Reports and audit

Every month, send a patching compliance report per client:

• Patch coverage rate across the fleet
• Pending critical updates
• Failed updates with reasons
• Fleet-wide average time to patch

Patch management with WezOps

WezOps includes patch management from the Growth plan (€49/month). It handles Windows updates (approval policies, scheduled windows, reports) and Linux updates (apt/yum/dnf) with centralized compliance tracking.

Create your free account and start the 14-day Growth trial.